Straight answers

Everything guests actually ask.

If your question isn't here, ring the shop or ask Sam in the chat — he's usually quicker than an email.

Walk-ins are welcome when a chair's free — but Saturdays and late-afternoons fill up fast. If you want a specific barber or the Signature service, book ahead.

A men's cut is around 45 minutes. A hot towel shave is 40. The Oakwood Signature — cut, shave, sculpt and tonic — runs a full hour. We don't rush the chair.

Yes — the Young Gentleman service is for ages 4 to 12. We keep it calm, quick and fuss-free. No colour and no wet shaves under 16.

Both shops offer the full menu and the same three barbers rotate between them. Harbour District sits by the water; Old Town is off the main square. Pick what's nearest.

Cards, contactless, Apple Pay, Google Pay and cash — all welcome. Gift cards can be bought in-shop or over the phone.

Give us a ring — a few minutes is fine; more than fifteen and we may need to reschedule to keep the day fair to the next guest.

Harbour District has metered street parking along Lantern Lane; the public car park is a two-minute walk. Old Town has free lots off the main avenue.

Yes — pomades, matte pastes, beard oils and aftershave balms we actually use in the chair. Ask us for a recommendation to match your hair type.

Sam — Concierge

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Hey — Sam here from Oakwood Barbers. Ask me anything about the shop, or say the word and I'll get you a chair.